When your employer enrolls you, they provide your basic information so your IRA can be created. At this point, your account is already established in the system. Contributions from your payroll can begin automatically, even if you have not logged in.
Activating your account does not start contributions. It allows you to securely access your account online and manage your settings. Once your account is active, you can view your balance, monitor contributions, update your contribution rate, review investments, and manage your account information.
How You Will Be Notified
After you are added to the program, you will receive a welcome email or letter.
This communication includes instructions to access your account, a link to the program website, and an access code. It will also include information about your default contribution rate and how to make changes.
If you receive a message about a site you do not recognize, confirm that the website matches your state’s official program.
Access Your Account for the First Time
To activate your account:
- Visit your program website.
- Enter your access code and select Search.
- If you do not have your Access Code, click on Don’t have your access code?, enter your SSN/ITIN and Date of Birth, and select Search.
- After your employer’s name appears, select Next.
- Enter your email address and select Get Started.
- Create a password and select Next.
- Enter your information and select either Verify with text or Verify with call.
- Select communication preferences and select Next.
- Review your information and select Submit.
If You Did Not Receive a Welcome Message
If you were added to the program but did not receive an email or letter, you can still access your account.
Go to the program website, select Get Started, and follow the option for users without an access code. Enter your information to locate your account.
If your account cannot be found, there may be a mismatch in the information provided during enrollment. Please contact your employer to confirm that the data provided for you is accurate, or our customer service team to help troubleshoot.