Paula Guerin

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Activity overview

Latest activity by Paula Guerin
  • Paula Guerin created an article,

    Navigating the Employer Portal

    The purpose of this article is to demonstrate the general navigation of the Employer Portal. The first page or "home page" is the "Employee" page. From here, you may: Add Employees View Employee I...

  • Paula Guerin created an article,

    Editing Employee Data

    This article will demonstrate where to edit employee data and what data is editable. Employers can only edit employee information if the employee belongs to 1 company and their employment status in...

  • Paula Guerin created an article,

    Review Submission Page Examples for Different Remittance Types

    As you go through the payroll submission process, you will arrive at the “Review Submission” page. This is the final step in completing your contribution processing. Depending on how you set up you...

  • Paula Guerin created an article,

    Editing Payroll Setup After Initial Registration

    During your initial registration, you defined the pay groups, along with the related pay schedule and frequency for your company. You also set funding methods for each pay group.  This article will...

  • Paula Guerin created an article,

    How Do I Reset My Password or Registration Access Code?

    While attempting to log in to the employer portal there are two scenarios where you could be locked out of your account.  Entering an incorrect EIN & Access code combination during the initial use...

  • Paula Guerin created an article,

    How Do I Sign In to My Account?

    If you have previously registered you will need to sign in each time you return to the employer portal.  Go to https://myctsavings.com/ Click on "I have registered and want to sign in" If you have ...

  • Paula Guerin created an article,

    Missing Contributions

    Periodically, you may receive an email notifying you of missing contributions. This email is sent for any employee that reaches their eligibility but has not had any contributions processed on thei...

  • Paula Guerin created an article,

    Remittance Instructions - MyCTSavings Pulls Funds via ACH

    The most common and straight-forward method of remitting contribution funds to MyCTSavings is to allow our custodian to deduct the funds directly from your bank account. This method is referred to ...

  • Paula Guerin created an article,

    How Do I Set Up Two - Factor Authentication?

    We’re glad you asked!  Two-Factor Authentication verification helps protect your account. We take various measures to secure your account, and you can add another layer of protection with our Two-F...

  • Paula Guerin created an article,

    Contribution Validation Errors and Unallowed Contributions

    Once you’ve submitted your contributions, by pressing “Send & Validate” from the Contribution Grid. Each contribution is evaluated against a set of program rules. These rules evaluate if the contri...