Resetting your password through your portal is simple. Follow the below steps:
- Log in to your portal.
-
From the home page, click on the shield icon
in the top right-hand corner of the screen.
- Select Login & Security.
- Select the Reset Password button.
- Enter your current password.
- Select Send Reset Link. You will receive an email with a link to reset your password. Follow the instructions from the link to finish changing your password.
Please note that if you do not reset your password in time. You will be able to request a new password reset link.
Your password must meet the following requirements:
- Must have at least 8 characters
- Avoid obvious and simple English words
- Avoid repetitive characters (eg. aaaa, 1234, aaaa4321)
- Avoid context-specific words (eg. username, email)